TT：Hong Kong VA-RTGS、Singapore VA、Indonesia VA、 Malaysia VA、Thailand VA
Local Payment：FPX Online Banking……
Europe
E-Wallet：Payconiq、Klarna (Pay Now)……
Credit Card：Bancontact、Troy……
TT：Denmark VA、Germany VA、UK VA
Local Payment：BLIK、EPS、Przelewy24、Satispay 、Trustly、MBWay、Multibanco……
Americas
E-Wallet：Cash APP、OXXO、PIX、boleto……
Credit Card：HIPERCARD、ELO……
TT：US VA B2B、US VA B2B E-commerce、 Brazilian PIX
Africa
TT：Nigerian VA
Are there any additional fees when I make a payment?
FlyLink does not charge any fees to buyers; any fees are determined by the payment service provider.
What should I do if my payment fails?
You will be prompted with the reason for the failure. Please follow the on-screen instructions or consult with your merchant.
Is it safe to make payments on FlyLink?
To ensure the security of your payments, FlyLink has established a comprehensive security system that protects your transactions from technical, compliance, data, and anti-fraud risk control aspects. FlyLink, part of TuoTuo Technology, is a member of SWIFT (SWIFT Code: CUHMHKHH), holds a Hong Kong Money Service Operator license, PCI-DSS (Payment Card Industry Data Security Standard) certificate, ICP (Internet Content Provider) certificate, COI certificate, and ISO9001 certificate, ensuring your peace of mind during payments.
General FAQs
Are the products on FlyLink guaranteed?
FlyLink merchants are carefully selected high-quality sellers with guaranteed reputation and product quality. You can shop with confidence.
Will FlyLink disclose my personal purchase information?
No. FlyLink is committed to protecting the privacy and information security of every user. We use high-level data protection and transaction data encryption to ensure comprehensive safety of your personal information. You can confidently use FlyLink for payments.
How long will it take for the merchant to ship my order after payment?
After a successful payment, you can contact the merchant to expedite shipping.
Will I be notified after the merchant ships my order?
Yes, once the merchant ships and uploads the logistics information, FlyLink will send you an email. Please check your inbox.
How can I track my logistics information?
After the merchant ships your order, you will receive an email with product information and tracking number. You can track your shipment on www.17track.net or the official website of the logistics company. For special shipping methods, please contact the merchant for detailed tracking information.
Can I apply for a refund if I am not satisfied with the product? What is the refund process?
You can contact the merchant to report product issues, and they will process a refund if agreed.
What should I do if there is a dispute with the merchant? How can I protect my rights?
You can first negotiate with the merchant. If they refuse to communicate, you can contact FlyLink at service@flylinking.com, and we will respond within 3 working days.
How can I contact the merchant?
During purchase: Use the “contact us” button on the top right corner of the product detail page.
After purchase: Find the merchant’s contact information in the order confirmation email.
Merchant contact methods include but are not limited to: Email, Tel, Instagram, Facebook, WhatsApp, Skype.
